Delivery Terms

Cost and timings

FREE Standard delivery on orders over £50

£4.50 for orders under £50

Smaller items

Smaller items are usually delivered within 5 working days, Monday to Friday, 7.30am – 6pm. Some couriers may deliver slightly earlier or later.

Once your item has left us, we’ll send you an email.

Couriers we use for standard deliveries include Royal Mail, Hermes DHL and DPD.

Larger items

Larger items, including garden items, will be delivered by one of our approved couriers.

Free UK standard delivery takes from 3 working days, and the exact lead time depends on your postcode.

If you live in a Northern Ireland, highland, island or rural postcode, delivery may take longer than 7 working days. We won’t offer you a delivery slot during checkout, but we will contact you after you place your order to arrange delivery.  We always aim to deliver your order within 7 working days, but it’s subject to postcode and carrier availability.

Why is the delivery time longer than I’d expect?

Some of our garden items are made to order – so it’s made just for you and may take time before it’s ready to be sent to you.

We work with various approved suppliers, who help us offer you a wider range of products. These suppliers may offer different delivery times and options.